B2CPL

B2CPL

Courier service for online stores

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            [ID] => 14936
            [post_author] => 10
            [post_date] => 2023-04-17 15:05:40
            [post_date_gmt] => 0000-00-00 00:00:00
            [post_content] => 

About the project

A modern delivery service courier needs a high-quality mobile application. It will help him see all the information on the order, the administrator will receive the current status of the delivery, and the manager will be able to evaluate the effectiveness of the delivery service.

We solved this problem for our client B2CPL, one of the leading courier services in Russia, delivering parcels in 80 regions of Russia.

Server part

The mobile application does not work by itself, but receives the necessary data from the company's servers. This data is entered by the dispatcher who is engaged in adding parcels.

The admin panel allows detailed settings for each package. The dispatcher specifies the following information:

  • the number of goods in the parcel;
  • cost of delivery;
  • whether the sender made an advance payment;
  • status options indicating possible options for receiving, refusing or not delivering;
  • adds shipping instructions if necessary.

After the parcel is created, this information is sent to the courier in the application.

Client side

Building the optimal route

Having received a list of parcels for delivery, the courier sorts them in the right order, building a convenient route for the day. For each individual parcel, he can create a route to the recipient's address on the map. If questions remain or it is necessary to agree on the arrival time, the courier contacts the client directly from the application.

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Printing receipts and proof of delivery

Upon delivery of the package, the courier creates and prints a check in the application, which contains a list of goods and the cost of their delivery. After payment and delivery of the cargo, he sets the status «Delivered» and confirms his actions with a photo of a signed check or delivered cargo.

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The package is not delivered

If for some reason the courier did not deliver the package, he selects one of the statuses provided for such situations: «no recipient», «rejection after opening», «address not served» and others. If necessary, you can leave a comment in addition to the selected status.

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Additional features

  1. An instruction for all couriers was added to the application, which describes the basic rules and contacts of the dispatcher for emergency situations.
  2. When the courier delivers packages, the mobile application constantly monitors his current coordinates and sends them to the server. Thus, a real route is built with reference to time, which allows you to see the load on each employee and their efficiency.
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